Account settings
Contents
In your Account settings you will find options for:
Updating name and email
You can update your email and name in your account settings under the Details section. This email account is used both for authentication and notifications.
Updating password
You can update your password in your account settings under the Change password section.
Password requirements
PostHog enforces the following password requirements for users:
- 8 character minimum length
- We enforce complexity through zxcvbn with a minimum score of 3 ("safely unguessable")
- We do not expire passwords, following NIST's guidance on password expiration
- We lock out for 10 min after 30 failed attempts
Enabling 2FA
You can require two-factor authentication (2FA) to boost your account security.
To enable 2FA, go to your account settings. Under the Two-factor authentication section, click Set up 2FA. Click View backup codes and save them in a secure place in case you can't reach your 2FA device..
Notifications
You can choose which email notifications you receive in your account settings under Notifications. You can enable or disable specific notifications with toggles. Product-specific notifications, such as Alerts, have separate configurations in each product.
Available notifications include:
- Security alerts - Password changes, 2FA, login activity, and API key exposure. Always enabled.
- Weekly digest - A summary of activity across your organization, with per-project controls.
- Data pipeline errors - Alerts when destinations or batch exports fail, with a configurable failure rate threshold.
- Issue assigned - Notifies you when an Error Tracking issue is assigned to you or your role.
- Error Tracking weekly digest - A weekly summary of exceptions across your projects, sent every Monday.
- Comment mentions - Notifies you when someone mentions you in a discussion.
- Private API key exposure - Alerts when private API keys are publicly exposed.
- Materialized view sync failures - Alerts when a materialized view fails to sync.
Error Tracking weekly digest
The Error Tracking weekly digest sends a weekly email every Monday summarizing exceptions caught across your projects. The email is organized by organization, with a section for each enabled project.
You can select which projects to include in the digest under Notifications. If you haven't selected any projects, PostHog automatically picks the project with the most exceptions on the first digest run. Once you manually select projects, this automatic selection won't happen.
Theming and customization
You can switch between dark and light mode in your account settings under Theme.
You can also customize the new tab behavior when working in the SQL editor. By default, clicking New tab while in the SQL editor opens another SQL editor tab. To open the search command instead, go to Account > Customization and select your preferred option.
If you're feeling lonely and would like Max to keep you company, you can find him under Hedgehog mode.
Deleting your account
You can delete your PostHog account in your account settings under Delete account. This action is irreversible.
Deleting your account does not delete any projects or organizations you belong to. If you also want to delete a project or organization, do that separately from project settings or organization settings before deleting your account.
For information on deleting other data (persons, events, projects, organizations), see data deletion.